COOKIES AND TRACKING TECHNOLOGIES POLICY

Last Updated: April 25, 2026
Effective Date: April 25, 2026

INTRODUCTION

This Cookies and Tracking Technologies Policy ("Cookies Policy") explains how AlphaCrew Studio LLC, doing business as HiWave Makers ("we," "us," "our"), uses cookies, web beacons, pixels, server-side tracking, and similar technologies on https://hiwavemakers.com (the "Site").

This Cookies Policy is part of our broader Privacy Policy. Please read it together with our Privacy Policy.

For questions: support@hiwavemakers.com.

WHAT ARE COOKIES AND TRACKING TECHNOLOGIES?

Cookies

Cookies are small text files that a website places on your device when you visit. They allow the site to recognize your browser on subsequent visits and to store information like your preferences or session state.

First-party cookies are set by the domain you are visiting (in this case, hiwavemakers.com).

Third-party cookies are set by another domain that has been allowed to place cookies on your device through the website (e.g., Google Analytics, Meta Pixel).

Web Beacons / Pixels

Tiny image or script elements (often 1x1 pixels) embedded in pages or emails that record when content is viewed. Used for analytics, ad measurement, and email engagement tracking.

Server-Side Tracking

Some tracking happens on our server rather than in your browser. Examples include the Facebook Conversions API and Google Enhanced Conversions, which send conversion data directly from our server to advertising platforms. Server-side tracking does not use cookies, but it does process personal information about you. We treat this with the same care described in our Privacy Policy.

Local Storage and Similar

Your browser also has technologies like LocalStorage, SessionStorage, and IndexedDB that we may use for similar purposes. Where relevant, this Cookies Policy applies to those technologies as well.

WHY WE USE THESE TECHNOLOGIES

We use cookies and tracking technologies for the following purposes:

  • Essential / strictly necessary: site security, fraud prevention, login session management, shopping cart, basic site functions. Cannot be turned off without breaking the site.
  • Functional: remember your preferences (language, accessibility settings, cookie consent choices), make the site easier to use.
  • Analytics: understand how visitors find and use the site, so we can improve it.
  • Advertising: measure the effectiveness of our marketing campaigns, build custom audiences, deliver ads relevant to you on third-party platforms.
  • Marketing automation: identify patterns that indicate strong interest and re-engage you respectfully.

We do not use cookies or persistent tracking technologies to deliver behaviorally targeted advertising directed at children.

COOKIE INVENTORY

The cookies and tracking technologies in active use on hiwavemakers.com are listed below. This inventory is updated when we add, remove, or change tools.

Essential Cookies (Strictly Necessary)

CookieSet byPurposeDuration
__cf_bmCloudflareBot management; security30 minutes
__sessionFirst-partyLogin session managementSession
csrf_tokenFirst-partyCross-site request forgery protectionSession
consent_choicesFirst-partyStores your cookie consent preferences12 months
cart_tokenFirst-partyMaintains your cart state during purchase7 days

Functional Cookies

CookieSet byPurposeDuration
langFirst-partyStores language preference (EN/ES)12 months
hwAttribution (LocalStorage)First-partyStores marketing attribution (UTM) for accurate reporting90 days

Analytics Cookies

CookieSet byPurposeDuration
_ga, _ga_*Google Analytics 4Distinguishes unique users24 months
_gidGoogle AnalyticsDistinguishes users (24-hour scope)24 hours
_gat, _gat_*Google AnalyticsThrottles request rate1 minute
_gcl_auGoogle AdsConversion linking90 days
gtm_*Google Tag ManagerTag firing decisionsVariable

We use Google Analytics 4 with IP anonymization. We do not enable advertising features that allow Google to use our data for cross-site advertising without your consent.

Advertising Cookies and Pixels

Cookie / PixelSet byPurposeDuration
_fbpMeta Pixel (Facebook)Identifies your browser for ad measurement and audience matching90 days
frFacebookAd delivery and measurement90 days
li_sugr, lidc, bcookieLinkedIn Insight TagAd measurement, conversion tracking, audience matchingUp to 24 months
Meta Conversions API (server-side)Server-to-serverConversion measurement when cookies fail or blockNot stored on your device
Google Ads conversion pixelGoogle AdsConversion tracking90 days
Google Enhanced Conversions (server-side)Server-to-serverConversion measurementNot stored on your device

Customer Support and Chat

CookieSet byPurposeDuration
TawkConnectionTime, __tawkuuid, Tawk_<id>Tawk.toLive chat session managementSession to 6 months

Email Tracking Pixels

Email messages we send may contain a tiny tracking pixel that records when an email is opened or a link is clicked. This data is processed by Brevo on our behalf. You can disable image loading in your email client to prevent the pixel from firing, though this may affect display of legitimate email content.

YOUR CHOICES

Consent Manager

On your first visit, our Cookie Consent Manager presents you with categories of cookies you can accept or reject. You may revisit your choices at any time through the "Cookie Settings" link in the footer.

You may accept all, reject all (except strictly necessary), or customize by category:

  • Essential — always on, required for the site to function.
  • Functional — your choice.
  • Analytics — your choice.
  • Advertising — your choice.

Rejecting cookies in some categories may impair certain Site features.

Global Privacy Control (GPC)

We honor the Global Privacy Control browser signal as a request to opt out of "sale" or "sharing" of personal information under applicable U.S. state laws.

Do Not Sell or Share My Personal Information

California, Colorado, Connecticut, Texas, Virginia, and other state residents may exercise their right to opt out of "sale" or "sharing" by emailing support@hiwavemakers.com, or sending a Global Privacy Control browser signal.

SOCIAL MEDIA AND EMBEDDED CONTENT

The Site may include embedded content from social media platforms (e.g., a YouTube video, an Instagram embed). When such content loads, the platform may set its own cookies and collect information about your visit. Each platform has its own privacy policy. We do not control these cookies.

COOKIES IN EMAILS

Emails we send via Brevo may contain web beacons that record opens and clicks. Disabling images in your email client prevents these. You may also unsubscribe from marketing emails (transactional emails will continue to ensure delivery of essential service information).

CHILDREN'S PRIVACY AND COOKIES

We do not direct cookies or tracking technologies at children. We do not use cookies to build profiles of children or to deliver behaviorally targeted advertising to children.

UPDATES TO THIS POLICY

We may update this Cookies Policy from time to time to reflect changes to the cookies we use, regulatory developments, or operational needs. The date at the top reflects the most recent update. Significant changes will be communicated through a banner notice or email. We perform a scheduled review of cookies in use every six (6) months to ensure this inventory remains accurate.

CONTACT US

For questions about this Cookies Policy:

AlphaCrew Studio LLC doing business as HiWave Makers
Attn: Privacy Officer
433 Belle Grove Dr, Richardson, TX 75080, USA
Email: support@hiwavemakers.com